Privacy policy
De Machinekamer, located at Stormhoek 39, 1506 SW Zaandam, Nieuw Amsterdamlaan 15-17, 3526 AE Utrecht and Schiedamse Vest 67-71, 3012 BE Rotterdam, is responsible for the processing of personal data as outlined in this privacy statement.
De Machinekamer respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. We use your data to process your order as quickly and efficiently as possible. We will never sell your data to third parties and will only share relevant data with parties involved in the delivery of your order.
Contact details
Address: Stormhoek 39, Zaandam
Nieuw Amsterdamlaan 15-17, Utrecht
Schiedamse Vest 67-71, Rotterdam
Email:[email protected]
Tel:+31 (0) 757113930
Personal data
De Machinekamer processes your personal data because you use our services and/or because you provide this data to us yourself. The data is stored on secure servers of demachinekamer.nl or those of a third party.
Below is an overview of the personal data we process:
- First and last name
- Gender
- Address details
- Telephone number
- Email address
- IP address
- Other personal data you actively provide, for example by creating a profile on this website, in correspondence and by phone
- Location data
- Data about your activity on our website
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We recommend that parents be involved in their children's online activities to prevent data being collected without parental consent. If you believe we have collected personal data about a minor without permission, please contact us at [email protected] and we will delete this information.
Purpose and legal basis for processing personal data
De Machinekamer processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or promotional materials
- To contact you by phone or email when necessary to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- De Machinekamer also processes personal data if we are legally required to do so, such as for our tax returns.
Automated decision-making
De Machinekamer does not make decisions based on automated processing that may have significant consequences for individuals. These are decisions made by computer programs or systems without human involvement (such as a De Machinekamer employee).
How long we retain personal data
De Machinekamer does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:
Customer data such as name, address, and purchase history is kept for 30 years to facilitate repeat purchases, reupholstering, etc. Our products have a long lifespan, and we want to ensure we can continue to provide great customer service.
Sharing personal data with third parties
De Machinekamer shares your personal data with third parties only when necessary to fulfill the agreement or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. De Machinekamer remains responsible for these processes.
Cookies or similar technologies we use
De Machinekamer uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser during your first visit to this website. De Machinekamer uses cookies with a purely technical function to ensure the website works properly and remembers your preferences. These cookies are also used to improve website performance and offer personalized content and advertisements.
During your first visit to our website, we informed you about these cookies and asked for your consent to place them.
You can opt out of cookies by adjusting your browser settings so that it no longer stores cookies. You can also delete all information previously stored through your browser settings.
For more information, visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Accessing, modifying, or deleting your data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by De Machinekamer. You also have the right to data portability. This means that you can submit a request to receive the personal data we hold about you in a computer file, or to have it transferred to a third party specified by you.
You can send a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to data processing to [email protected].
To ensure that the request has been made by you, we ask that you include a copy of your ID with the request. Please black out your photo, MRZ (machine readable zone), passport number, and Citizen Service Number (BSN) in this copy to protect your privacy. We will respond as quickly as possible, but within four weeks.
At the bottom of each newsletter, you have the option to update your data or unsubscribe.
De Machinekamer would also like to inform you that you have the right to lodge a complaint with the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us
You can also update your data or unsubscribe at the bottom of each mailing.
How we secure personal data
De Machinekamer takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or email [email protected].