Returns - De Machinekamer

Shipping & Returns

Free delivery in the Netherlands

We deliver our furniture to your home for free*. Always check if the furniture fits through doors and stairs or in the elevator before placing an order. Please note that you are responsible for renting a goods lift if necessary. If the furniture does not fit through the doors, staircases, or into the elevator upon delivery, we will deliver it up to the first threshold.

The costs for the assembly of your furniture are 59 euros. Your furniture will be professionally assembled and we will take the packaging material with us.

Please note: transport costs will be charged for delivery to the Wadden Islands.

The delivery rate for other countries within Europe is on request. Please contact us at [email protected].

*Free delivery does not apply to sale items and vintage/young design furniture. Additionally, free delivery only applies to the first delivery attempt. If no one is home or the delivery is not accepted, the second and subsequent delivery attempts will be at the customer's expense. The cost for these attempts is 100 euros per delivery attempt.


Conditions for return

Online purchases can be sent back within 14 days after delivery of the product. Only when the product is unused and undamaged and as far as possible in the original packaging.

Products can not be returned when they are ordered or made specifically for you. For example customized tables or on request coated seats. This also applies to vintage and young design products.

 

Costs

The shipping costs for returning a product are for the customer.

Costs return table:
175 euros
Costs return sofa: 225 euros
Costs for returning a chair: 75 euros and 10 euros extra for each extra seat
For other furniture: price on request

You can of course also arrange the return transport yourself. In this case, make an appointment with us for a moment when the product can be returned.

If a product is returned to us damaged or incomplete, the cost for repair and restore are for you.

For returning the product contact us via [email protected] or call +31 ( 0) 757 113 930 . We will think with you about the best way to return the product. 

Please contact us before sending back a product

Before returning a product, please contact us via [email protected] or call +31 ( 0) 757 113 930 .